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Gabriel & AnCo

Return and Refund Policy

1. Accepting Returns

  • Eligibility for Returns: Items such as jewelry (bracelets, necklaces, earrings)  can be returned within 14 days of receiving your order.

  • Condition of Returned Items: Products must be in their original condition, unused, and with all original packaging. We cannot accept returns for items that have been damaged or altered.

  • Non-Returnable Items: Personalized items or those marked as “final sale” are not eligible for returns.

2. Refunds

  • Process for Refunds: Once we receive and inspect your return, we will notify you via email. If approved, your refund will be processed within [number] business days.

  • Refund Method: Refunds will be issued to your original payment method (credit card, bank transfer, etc.).

  • Shipping Costs: Shipping fees are non-refundable. Customers are responsible for return shipping costs.

3. Exchanges

  • Exchange Policy: We currently do not offer exchanges. If you wish to change your item, please process a return and place a new order.

4. How to Initiate a Return

  • Return Address: Please send returned items to the following address:

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    Flower Champagne and Gift 5 Park Avenue Watford, Hertfordshire WD18 7HR United Kingdom

  • Contact Information: Please reach out to us at:

  • Include your order number and details about the product you wish to return. We will provide you with any additional instructions for the return process.

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